Stock.

Items ordered that are in stock should be dispatched within 24 hours of the
order being placed. The Do Lectures holds limited stock and sometimes
your order maybe placed in a queue, we will try and inform you if this is the case and when you can expect delivery.

Product Specifications.

The Do Lectures reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected.

Claims.

Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to The Do Lectures within seven working days of delivery. The Do Lectures shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Do Lectures, promptly return any of the goods subject to any claim and any packing materials securely packaged to The Do Lectures for examination.

Liability.

- If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Do Lectures shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value.
- If the Customer establishes that any of the goods are defective The Do Lectures shall at its option, replace them with similar goods or allow the Customer credit for their invoice value.
- In no circumstances shall the liability of The Do Lectures to the Customer under this condition exceed the invoice value of the goods.

Returns.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 14 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. At The Do Lectures we offer a 90 day returns policy from the date of receiving the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us. This applies to all workshops and The Do Lectures annual events (Do Wales, Do USA, Do Australia).

Policies.

Read our full Privacy Policy 2018 here.
Read our full Cookies Policy 2018 here.

Registered Company Information.

Registered Company: The Do Lectures Limited
Registered in England & Wales
Registered Address: Parc y Pratt Farm, Cardigan, SA43 3DR
Registered Company Number: 06772325
VAT Number: 974410319

Definitions.

In these conditions the following terms shall have the following meaning: "The Company" means The Do Lectures Limited. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.

Payment.

Payments will be pre-authorised at the time of placing an order. No goods shall be supplied without payment. 

We use Paypal's secure payment gateway; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except your address which is necessary in order for us to fulfil your order. We do not store credit card details nor do we share customer details with any 3rd parties

Product Delivery Time.

When we have the items of your order in stock it is dispatched quickly. In the UK we use Royal Mail or a courier, for exports we use a courier unless instructed otherwise. We send you an email when your order has been dispatched.

On average:
UK customers - Orders should be with you within 1 - 3 working days after dispatch.
European customers - Orders should be with you within 3 – 4 working days after dispatch.
Rest of World customers - Orders should be with you within 5 - 7 working days after dispatch.

Notice.

You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.


Workshop Terms & Conditions:

 

Cancellation Policy

Q. What happens if The Do Lectures cancels a workshop booking?

In the unlikely event of the cancellation of a course by The Do Lectures, we will fully refund you or offer a swap to another course. We cannot be held liable for any third-party costs, such as travel bookings or accommodation.

Q. What happens if I need to cancel a workshop booking?

If your booking has been made within 14 days, we can issue a full refund. Amendments to bookings can be made up to a month before the start of the workshop, we will happily swap you to a different workshop if you change your mind before this time. We are unfortunately unable to swap bookings with less than a month until the workshop start date, however we can accommodate someone else in your place. The course fee will only be refunded if we fill your space on the course.

(Please email us or call the Chicken Shed to discuss: telephone 01239 623584, email: info@thedolectures.co.uk).


Do Wales Event Terms & Conditions:

 

Cancellation Policy

Payment:

To secure your place, you have 7 days to pay securing your place for the event. If no payment is received within this time, your ticket will expire and your place will be offered to someone else.

Ticket Returns:

The speakers will be announced on Tuesday 3rd April 2018. If the line up is not to your liking, you will have 24 hours to cancel your ticket and receive a full refund. 

Any cancellations after Wednesday 4th April 2018 will occur a 20% administration fee.

No refunds can be made after Thursday 31st May 2018.

(For questions in the meantime please email us or call the Chicken Shed to discuss: telephone 01239 623584, email: info@thedolectures.co.uk).